GMA Live Streams ongoing issues

2022-07-09 20:14 UTC

Our ISP in Manila has restored our services and the channels are now working as intended. We will continue monitoring for any issues. We are sorry for the inconvenience caused.

2022-07-09 18:48 UTC

We have localized the issue to our ISP and they have been noted about the issue and are working on it.
We will update here when we have any news. We are sorry of the inconvenience caused.

2022-07-09 14:19 UTC

We are having issues with network connectivity at our location in Manila. Engineers have been informed of the issue and we hope to have it resolved as soon as possible. We are sorry for the inconvenience.

2022-07-05 06:00 UTC

The issue was caused by a power fluctuation that caused parts of the server rack to become unpowered. The issue has been resolved. So if you see any issues now please do report them

2022-07-04 18:45 UTC

We are sorry for the inconvenience but it seems as if there is some issue with the livestream encoders in Manila at this time. Engineers have been notified and they are investigation the issue.

We'll update this notice when we have any news.

2022-07-02 14:15 UTC

The outtage today was due to a power outtage in our Metro Manila facility. It’s been remedied since a while. Please do report any issues to us if you have them until such time as we post a new update here. This thread will always be updated when/if we have any confirmed issues.

2022-07-02 08:15 UTC

We are experiencing network issues in Manila and this results in the streams currently being down. We have notified or local engineers and hope they can resolve the issue as soon as possible.

We'll be updating here on this post when we have any news about the issue.

2022-06-23 12:00 UTC

Issues seems to be resolved as of right now. We'll continue monitoring streams and if any issues arise we will update here again. Thanks for you understanding and we are sorry for any inconvenience caused.If you are experiencing any further issues please let us know by sending us an email.

2022-06-23 04:00 UTC

We are currently experiencing some kind of network issues in Manila Capital Region and that unfortunately means that our livestreams are currently down.
Our engineers are looking into the issue and we hope to have it back as soon as possible.
We are sorry for this inconvenience and will update here when the issue is resolved or we have anything information to update with.

2022-06-17 12:44 UTC

We have found the issue causing problems with Chromecast and it also seems to have improved the uptime of the streams when we fixed that issue.

We'll continue monitoring this closely and we appreciate if you continue reporting issues you find so we can remedy the same for you as soon as possible.

2022-06-17 08:50 UTC

We are aware that there seems to be issues with the livestreams dropping out from time to time and we are looking into this issue.
We are sorry for the inconvenience this causes.

This seems also to be related to Chromecast not being able to be play livestreams at current.

Engineers are looking into the issue and are working on a resolution. We'll update this notice with any updates.

Do note that while we are working on resolution this can also cause intermittent outages when we change settings to see if we can improve the issue that is causing this.

Tests are predominantly being done on GMA Live TV so that would be the most impacted channel while we try to find the issue.