Subscription FAQ

How much does Mavshack.com cost?
On Mavshack.com you can enjoy unlimited entertainment starting as low as $6.99 per month. Subscription is easily bought using all major credit cards on our website.

Can I pay using a code in the Mavshack app?
Please note that if you have a code/voucher you need to register your payment on mavshack.com. This is also valid for promotional codes. Once you have typed in the code on mavshack.com website, you can easily access your account and enjoy content on the Mavshack app.

Can I enter my payment details at a later stage?
Yes. You don't have to pay anything to register. It is when you decide to buy a subscription or limited period of viewing that you will be directed to the payment page where a purchase can be completed.

Are my personal details secure with Mavshack.com?
Yes. We take data security seriously and guarantee that your personal details remain secure and we will not share them with third parties without your consent. Click here to read our privacy policy.

How do I cancel a subscription?
If you have a recurring monthly subscription via www.mavshack.com you, normally, cancel your subscription under the My Subscription tab on your Account page. If you've subscribed using inApp Purchase in our iPhone App, iPad App or Android this needs to be cancelled from your Itunes account/google play account. All other subscriptions will be cancelled when they elapse, this would include any and all voucher codes or other promotional systems.

How do I pay for my Mavshack.com subscription?
You can subscribe to Mavshack.com either through all major credit cards on www.mavshack.com, through Google Play in our Android APP and InApp Purchase in our iOS App or through using a PIN card bought in selected stores.

How is the cost for the streaming charged?
You need an Internet connection to access Mavshack.com In order to avoid unnecessary extra costs with pay-as-you-go tariffs, we recommend that you use an Internet connection with flat rate. The cost of Mavshack.com subscriptions and single purchases does not include the costs of streaming. Without flat rate or after exceeding your volume limit, you will be charged by your internet provider.

Cancel Subscription Apple Pay
Firstly please note that uninstalling the app will not cancel your subscription.

Please open your Mavshack app on your phone and log in with your account.
From the menu please select Settings and then Account Information.

At the bottom you would find "Manage Subscription" which is a link that will open your AppStore Subscription page.
To cancel your subscription you just have to find the Mavshack subscription in the list and switch it off.

You can also visit this link to find it in your iTunes account - then find Mavshack subscription(s) in the list and switch them off
Apple Subscriptions

Cancel Subscription Google Pay
Firstly please note that uninstalling the app will not cancel your subscription.

On your Android phone or tablet, open the Google Play Store .
Check if you’re signed in to the correct Google Account.
Tap Menu and then Subscriptions.
Select the subscription you want to cancel.
Tap Cancel subscription.
Follow the instructions.

If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.

Cancel Subscription Etisalat UAE
The easiest way to cancel is to:
Send 'C MAV' to 1110
and your subscription will be cancelled.